How do you cope with a toxic workplace? A toxic workplace can be a source of immense stress, anxiety, and even physical illness. The environment in which we spend a significant portion of our lives should ideally be supportive, encouraging, and conducive to growth. Unfortunately, many people find themselves in work environments that are anything but healthy. Trust me. I know. I have had the misfortune of working not just in one toxic work environment, but two🙋🏾‍♀️. And, if there is one thing that I know. It’s that toxic workplaces can still your joy and make you even hate the job that you thought was going to be your “dream job.” So, let’s explore the causes of toxic workplaces, identify the signs of such environments, provide strategies to cope with them, and suggest ways to transform these workplaces into healthy, nurturing spaces.

Causes of a Toxic Workplace

Understanding the root causes of a toxic workplace is the first step in addressing the issue. Here are some common factors that contribute to a toxic work environment:

Poor Leadership

Leaders set the tone for the entire organization. When leaders exhibit behaviors such as favoritism, micromanagement, lack of transparency, and unethical practices, it can create a culture of mistrust and resentment. Poor leadership often leads to low morale, high turnover, and a general sense of instability. And, in both of the incidents in which I found myself, this was the main cause…poor leadership.

Lack of Communication

Effective communication is crucial for a healthy work environment. When there is a lack of clear communication, misunderstandings and conflicts are bound to arise. In a toxic workplace, important information is often withheld which leads to confusion and frustration among employees.

One of my bosses was notorious for withholding information from the staff. She would share key information with her “clique”. But, she kept everything else from the rest of the staff. We often found ourselves in the dark on what was going on at our school and why.

Unrealistic Expectations

In some workplaces, the pressure to meet unrealistic expectations can be overwhelming. This can lead to burnout, stress, and a sense of inadequacy among employees. When employees are constantly pushed beyond their limits without adequate support or resources, the workplace becomes toxic.

This also can lead to mental health issues. At one of my jobs, I used to get physically sick with headaches and nausea whenever I went to work.

Negative Workplace Culture

A workplace culture that promotes negativity, gossip, and backstabbing can be incredibly damaging. When employees feel that they are in a hostile environment where they are constantly being judged or undermined, it can lead to a toxic atmosphere.

Lack of Recognition and Appreciation

Everyone wants to feel valued for their contributions. In a toxic workplace, employees often feel unappreciated and undervalued. When hard work goes unnoticed and unacknowledged, it can lead to low morale and disengagement.

I can remember working my butt off for my boss, and her not saying “Thank You”, “Good job”, or even acknowledge my work. I felt insulted especially when my parents and the community were raving about my work. To add insult to injury, my former “boss” made it a point to recognize another employee for doing the exact same thing I did.

Signs of a Toxic Workplace

Recognizing the signs of a toxic workplace is crucial for addressing the issue. Here are some common indicators that a workplace may be toxic:

High Turnover Rate

One of the most obvious signs of a toxic workplace is a high turnover rate. When employees are constantly leaving, it’s a clear indication that there are underlying issues that need to be addressed.

Low Morale

In a toxic workplace, employees often exhibit signs of low morale. This can manifest as a lack of enthusiasm, low energy, and a general sense of dissatisfaction with their job.

Poor Communication

As mentioned earlier, poor communication is a significant cause of workplace toxicity. Signs of poor communication include misunderstandings, conflicts, and a lack of transparency.

High Levels of Stress and Burnout

When employees are consistently stressed and burned out, it’s a sign that the work environment is not supportive. High levels of stress can lead to physical and mental health issues, making it essential to address the root causes.

Lack of Trust

In a toxic workplace, there is often a lack of trust between employees and management. This can lead to a culture of suspicion and paranoia, where employees feel that they cannot speak openly or honestly.

At the last toxic place I worked, the staff was often encouraged to talk about their feelings. But, if they spoke up, they were punished by administration. There was no “safe space”.

Unhealthy Competition

While a certain level of competition can be healthy, in a toxic workplace, competition can become cutthroat and damaging. When employees are pitted against each other, it can lead to a hostile and divisive environment. And, my toxic boss often encouraged cut-throat behavior among the staff. She was even guilty of the behavior herself.

Anytime you notice this type of behavior before taking a job, “run”. Don’t knowing become a part of a toxic workplace.

Ways to Cope with a Toxic Workplace

If you find yourself in a toxic workplace, it’s essential to develop strategies to cope with the situation. Here are some ways to manage and mitigate the effects of a toxic work environment:

Set Boundaries

Setting clear boundaries is crucial for maintaining your mental and emotional well-being. This includes setting limits on your work hours, not taking work home with you, and being clear about what you are willing and not willing to tolerate.

I had a boss that thought it was okay to call me all times of the day. Hours after work was over she would call me to ask me trivial questions about work. I can remember being home sick and getting a text from her about work. I finally took a stand. I didn’t verbally tell her to stop call. I simply stop answering her call once I left the job.

I often joke about a coworker I had once who NEVER took calls after work hours. You could be in the middle of a conversation with her, but once the clock hit 4 P.M., she would cut you off and hang up the phone. This woman knew how to set clear boundaries.

Seek Support

Having a support system can make a significant difference. This can include talking to trusted colleagues, friends, or family members about your experiences. Sometimes, just having someone to listen can be incredibly therapeutic.

Practice Self-Care

Taking care of yourself is essential when dealing with a toxic workplace. This includes engaging in activities that help you relax and recharge, such as exercise, meditation, hobbies, and spending time with loved ones.

Document Everything

In a toxic workplace, it’s important to keep detailed records of any incidents or behaviors that contribute to the toxic environment. This documentation can be crucial if you need to escalate the issue to HR or seek legal advice.

Focus on What You Can Control

In a toxic workplace, it’s easy to feel powerless. However, focusing on what you can control can help you feel more empowered. This includes managing your own reactions, maintaining a positive attitude, and staying focused on your goals.

Look for Opportunities to Move On

The last resort when trying to cope with a toxic workplace is to remove yourself from the situation. If the toxic environment shows no signs of improving, it may be time to start looking for opportunities elsewhere 🙋🏾‍♀️. Updating your resume, networking, and exploring job openings can help you prepare for a potential transition. Unfortunately, I had to do this both times. I had to make the decision that my health and well-being was worth far more than the stress and anxiety of that particular job.

Ways to Change a Toxic Workplace into a Healthy, Nurturing Workplace

Transforming a toxic workplace into a healthy, nurturing environment requires a concerted effort from both management and employees. Here are some strategies to create a more positive and supportive workplace (if you are in a management position):

Promote Open Communication

Encouraging open and transparent communication is crucial for building trust and addressing issues before they escalate. This includes regular team meetings, feedback sessions, and an open-door policy where employees feel comfortable sharing their concerns.

Foster a Positive Workplace Culture

Creating a positive workplace culture involves promoting values such as respect, inclusivity, and collaboration. This can be achieved through team-building activities, recognizing and celebrating achievements, and encouraging a sense of community.

Provide Support and Resources

Another strategy to help your employees cope with a toxic workplace is to provide them with the support and resources they need to succeed is essential for creating a healthy work environment. This includes offering professional development opportunities, providing adequate resources and tools, and ensuring that employees have access to mental health support if needed.

Is It Me?!

Whoa! Take a moment. Step back. Ask yourself if you are the problem in the workplace. If you are in a leadership role, you want to make sure that you aren’t the cause of the friction in the workplace. I know the last toxic supervisor I had “thought” she was creating a wonderful place to work. And, it was…for those in her “clique”. However, the rest of us were miserable!

Lead by Example

Leaders play a crucial role in setting the tone for the workplace. By exhibiting positive behaviors such as transparency, empathy, and integrity, leaders can set a positive example for the rest of the organization.

Recognize and Reward Contributions

Recognizing and rewarding employees for their contributions can go a long way in boosting morale and creating a positive work environment. This includes both formal recognition programs and informal acknowledgments.

Address Issues Promptly

When issues arise, it’s essential to address them promptly and effectively. This includes taking complaints seriously, conducting thorough investigations, and implementing appropriate solutions.

Encourage Work-Life Balance

Promoting a healthy work-life balance is crucial for employee well-being. This includes offering flexible work arrangements, encouraging employees to take breaks and use their vacation time, and promoting a culture where taking care of oneself is valued.

Provide Opportunities for Growth

Providing employees with opportunities for growth and development is essential for creating a motivating and engaging work environment. This includes offering training programs, mentoring, and opportunities for advancement.

Dealing with a toxic workplace can be challenging, but it’s important to remember that there are strategies to cope with the situation and steps that can be taken to transform the environment. By understanding the causes of workplace toxicity, recognizing the signs, and implementing strategies to cope and transform the environment, it’s possible to create a healthier, more nurturing workplace.

Remember, change often starts with small steps, and by taking proactive measures, you can contribute to creating a positive and supportive work environment for yourself and your colleagues.